Part of the PTC SLM Landscape
Support Online and Disconnected Modes
Interactive parts lists — Product as configured — Service procedures –Operating instructions — Bulletins — Schematics — Animations –Maintenance guidelines
Dynamically Deliver Service and Parts Information
Improve Service Revenues
- Outperform for parts identification.
- Improve first-time fix rates.
- Shopping cart to support OEM and eCommerce distribution.
- Integrate to customer/dealer management system for brand recognition.
Improve Technician Efficiency
- Increase service and parts accuracy.
- Precisely relate and filter service and parts information.
- Shorten repair and maintenance resolution time.
- Deliver interactive 2D and 3D illustrations and animations.
Single Enterprise Architecture
- Aggregate multiple sources of content into a single delivery platform.
- Scale to the largest service operations, with no-downtime content updates.
- Deliver information in flexible formats to multiple platforms/devices.