Windchill Service Parts Information

Manage context-specific service information to facilitate information reuse, streamline change management and enable delivery of configuration-based technical publications

The Windchill Service Parts Information and Instructions add-on improves service operations efficiency and effectiveness by enabling service information to be organized and optimized for accuracy, applicability, and rich, graphics-driven delivery. This add-on requires the Windchill Premium or Windchill Advanced license as a prerequisite.

Download Product Information

Key Features

  • Enhance service information relevance.
  • Maintain up-to-date service information through streamlined change management.
  • Increase author productivity.
  • Streamlined translation management.
  • Efficient processes for defining and updating service parts lists.
  • Enables the delivery of illustrated, product-specific parts catalogues.

Why Windchill PDMLink

Organizing service content in a functional system within the context of a product and defining information applicability helps organizations to maximize content reuse across product families, streamline change management processes and facilitate delivery of contextual, configuration-specific service information.

Windchill Service Parts Information Insights

Information Structures and Publication Structures – Concepts

Windchill PTC Service and Parts Information

Solution Benefits


  • Increase company & service profit.
  • Ensure customer value.
  • Increase service efficiency.


  • Improve revenue for service parts.
  • Increase technician productivity.
  • Reduce turnaround times.


  • Faster service resolution times.
  • Higher equipment uptime and productivity.
  • Increased customer satisfaction through product performance.