PTC Arbortext Content Delivery (InService)

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Trustworthy, accurate, contextual content — anytime, anywhere. Make it simple. Make it smart. Make it accessible.

PTC Arbortext Content Delivery is a powerful scalable foundation which provides a single web portal to access your content, regardless of where it is created or stored across your enterprise.

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Key Features

  • Reduces content delivery cycle.
  • Improves time user efficiency.
  • Dynamically delivers service technical documents information across a comprehensive range of formats.
  • Supports online and offline/disconnected modes.
  • Improves service parts revenue.
  • Improves fix efficiency.

Why PTC Arbortext Content Delivery

With a modern, adaptive and responsive user interface framework, Arbortext Content Delivery supports keyboard and touch-screen preferences across PCs and hand-held devices, providing access across the mobile workforce and customer base.

  • Ease-of-use.
  • Highly scalable architecture.
  • End-2-End solution from publishing to delivery of technical content.
  • Enterprise class systems integration.

PTC Arbortext Content Delivery Insights

Part of the PTC SLM Landscape

PTC Arbortext Content Delivery Feedback

Dynamically Deliver Service and Parts Information

PTC Arbortext Content Delivery

Support Online and Disconnected Modes

Mobile Endgeräte

Interactive parts lists —  Product as configured — Service procedures –Operating instructions — Bulletins — Schematics — Animations –Maintenance guidelines

Improve Service Revenues

  • Outperform for parts identification.
  • Improve first-time fix rates.
  • Shopping cart to support OEM and eCommerce distribution.
  • Integrate to customer/dealer management system for brand recognition.

Improve Technician Efficiency

  • Increase service and parts accuracy.
  • Precisely relate and filter service and parts information.
  • Shorten repair and maintenance resolution time.
  • Deliver interactive 2D and 3D illustrations and animations.

Single Enterprise Architecture

  • Aggregate multiple sources of content into a single delivery platform.
  • Scale to the largest service operations, with no-downtime content updates.
  • Deliver information in flexible formats to multiple platforms/devices.